General inquiries Guided routing Timely response windows

Connect with DEGIRO

Discover how to reach DEGIRO with ease. To submit your request, complete the Sign Up journey and let it flow through the established routing for consistent handling and context retention. This site does not publish direct email, phone, or postal details.

Submit via the registration path for outreach
Contextual routing by topic and content
Privacy-aligned handling expectations

Contact basics

DEGIRO channels all inquiries through the Sign Up flow rather than exposing direct contact endpoints. This approach keeps messages organized and contextually linked.

Message categories

During Sign Up, select a category so your request reaches the right internal queue.

What to include

Offer a brief summary, page reference, and any non-sensitive context needed to clarify your request.

Sensitive details

Avoid sharing private data or credentials. Keep messages factual and concise.

Ways to connect

To reach DEGIRO, initiate the Sign Up process and complete the steps. Your submission is routed to ensure consistency and a clear follow-up path.

Open the Sign Up flow

Begin the registration journey so your inquiry attaches to the provided details.

Provide your information

Submit accurate details to enable reliable routing and responses.

Send and route your message

After submission, your inquiry enters the review queue within the stated timeframes.

Reply timelines

DEGIRO evaluates incoming inquiries within the published hours. Actual timing varies with volume and the clarity of your details.

Processing days

Messages are typically reviewed during business days.

Typical hours

Response windows align with standard local business hours in the relevant region.

Factors that speed things up

A concise subject, focused context, and precise details minimize back-and-forth and accelerate routing.

Route inquiries via the Sign Up flow

DEGIRO channels inquiries through the registration path to preserve consistency and tie messages to their context. Begin on the Sign Up page.